5.3 Customer Jobs, Pains & Gains – Canvas

Use your brainstorming answers to fill in the Customer Jobs Canvas. Both Pains and Gains should be connected to Jobs to be done. This means unless a pain or gain is preventing them from getting a job done, it is not really a pain or gain.  

You have a number of options going forward on how you want to work with your Customer Jobs Canvas: 

  1. You can print the Customer Jobs Canvas from the PDF and fill out with pen or pencil. If you are using the print option, you may want to print 5 copies since they will be used for various activities. 
  1. You may save the Customer Jobs Canvas to your device and pull it up each time we work in it. 
  1. Remember to Upload your completed Canvas into the Assignments Window below. If you need help with this process, review StartNew Process and Navigation Tips that covers Working with Canvasses and Worksheets.