StartNew Self-Paced

31-Day Faith & Work Devotional
BUILD // Module 1: Introduction
4 Topics
1.1 Welcome to StartNew
1.2 Fear & Clarity
1.3 Do I Need a Team?
1.4 StartNew Reading List
BUILD // Module 2: Discover My Gifts
17 Topics
2.2.1 Enjoyment Performance Theory& Reports
2.2.2 Enjoyment Performance Theory & Reports Pt. 1
2.2.2 Enjoyment Performance Theory & Reports Pt.2
2.2.2 Enjoyment Performance Theory & Reports Pt. 3
2.2.2 Enjoyment Performance Theory & Reports Pt. 4
2.3 Paradox Theory & Reports Pt. 1
2.3 Paradox Theory & Reports Pt. 2
2.3 Paradox Theory & Reports Pt. 3
2.4 Team Reports & Overview Pt.1
2.4 Team Reports & Overview Pt.2
2.4 Team Reports & Overview Pt.3
2.5 Sacred Starter
2.6 Sacred Starter – Read
2.7 The Faith Journey Timeline Activity
2.8 Seven Steps to Start
2.9 The Practice of the Presence of God
2.10 Fear & Clarity Meter (Module 2)
BUILD // Module 3: Align My Values
9 Topics
3.1 The FiveTwo Story
3.2 Feeding of the 5,000 Pt. 1
3.3 Feeding of the 5000 Pt. 2
3.4 The Why, What, Where, and How
3.5 Personal Values
3.6.1 Personal Values Pt. 2
3.6.2 Personal Values Pt. 2
3.6.3 Personal Values Pt. 2
3.7 Fear & Clarity Meter (Module 3)
BUILD // Module 4: Design My Venture
8 Topics
4.1 Intro to StartNew Canvas
4.2 StartNew Canvas Pt. 1
4.3 StartNew Canvas Pt. 2
4.4 StartNew Canvas Pt. 3
4.5 StartNew Canvas: Examples
4.6 StartNew Canvas Example: St John’s
4.7 Create a Business with a Bike
4.8 Fear & Clarity Meter (Module 4)
BUILD // Module 5: Define My Customer
10 Topics
5.1 You Can’t Boil the Ocean
5.2 Customer Persona
5.2 Customer Persona – Activity
5.2 Customer Persona – Canvas
5.3 Customer Jobs, Pains & Gains
5.3 Customer Jobs, Pains & Gains – Activity
5.3 Customer Jobs, Pains & Gains – Canvas
5.4 McDonalds Milkshakes
5.5 In The Name of Jesus
5.6 Fear & Clarity Meter (Module 5)
BUILD // Module 6: Serve My Customer
9 Topics
6.1 Designing a Solution
6.1 Designing a Solution – Activity
6.1 Designing a Solution – Canvas
6.2 Naming your Venture
6.2 Naming your Venture – Activity
6.2 Naming your Venture -Canvas
6.3 Completing your StartNew Canvas – Activity
6.3 Completing your StartNew Canvas – Canvas
6.4 Fear & Clarity Meter (Module 6)
BUILD // Module 7: Test My Solution
3 Topics
7.1 How to Test Your Value Proposition
7.2 Get Out and Test
7.3 Fear & Clarity Meter (Module 7)
FUND // Module 8: Tell My Story
5 Topics
8.1 How to Best Tell your Story
8.2 15-Second Message Map
8.2 15-Second Message Map – Canvas
8.3 Building The Story of Your Venture
8.4 Fear & Clarity Meter (Module 8)
FUND // Module 9: Manage My Money
14 Topics
9.1 Sustainability and Income Streams
9.2.1 Fundraising Pt 1
9.2.2 Fundraising Pt 1 – Activity
9.3.1 Fundraising Pt 2
9.3.2 Fundraising Pt 2 – Activity
9.4.1 Fundraising Pt 3
9.4.2 Fundraising Pt 3 – Activity
9.5.1 Fundraising Pt 4
9.5.2 Fundraising Pt 4 – Activity
9.6.1 Fundraising Pt 5
9.6.2 Fundraising Pt 5 – Activity
9.7 Cash Flow Forecasting
9.8 How to Grow Your Ministry Through Generous Donors
9.9 Fear & Clarity Meter (Module 9)
LAUNCH // Module 10: Map Out My Next Year
15 Topics
11.1.1 Introduction to the Horizon Storyline
11.1.2 Introduction to the Horizon Storyline Activity
11.2.1 Beyond the Horizon
11.2.2 Beyond the Horizon Activity
11.3.1 Background Vision
11.3.2 Background Vision Activity
11.4.1 Mid-Ground Vision
11.4.2 Mid-Ground Vision Activity
11.5 Foreground Vision
11.6.1 Refresh and Refine
11.6.2 Refresh and Refine Activity
11.7.1 Four Helpful Lists
11.7.2 Four Helpful Lists Activity
11.8 God Dreams
11.9 Fear & Clarity Meter (Module 11)
BONUS // Module 11: Simply Jesus
12 Topics
12.1 The Gospel
12.2 Simple Framework
12.3.1 Simply Listen
12.3.2 Simply Listen Activity
12.4.1 Simply Share Pt 1
12.4.2 Simply Share Pt 1 Activity
12.5.1 Simply Share Pt 2
12.5.2 Simply Share Pt 2 Activity
12.6.1 Simply Love
12.6.2 Simply Love Activity
12.7 Speaking of Jesus
12.8 Fear & Clarity Meter (Module 12)
Tools & Docs
Startnewlogo
Previous Topic
Next Topic

5.3 Customer Jobs, Pains & Gains – Activity

StartNew Self-Paced BUILD // Module 5: Define My Customer 5.3 Customer Jobs, Pains & Gains – Activity

Customer Jobs

The things your customers are trying to get done in their work or in their life. 

  • Problems they want to solve 
  • Tasks they want to complete 
  • Functional, Social, Emotional, Spiritual


Customer Pains 

Anything that annoys your customer before, during, and after trying to get a job done.  

Or simply prevents them from getting a job done…. Obstacles 


Customer Gains 

Describes the outcomes and benefits your customers want. 

Gains include: 

  • Functional utility 
  • Social gains 
  • Positive emotions 
  • Cost savings 

Previous Topic
Back to Module
Next Topic
Engage with a Coach »
My Answers